88 Color Eyeshadow Palette Makeup Set by Wales

PLEASE AGREE ON OUR TERMS AND CONDITION BEFORE PLACE YOUR ORDER ON THIS ITEM

Everyone is concern about shipment with Eye Shadow / Eyeshadow. We will pack with care by using EPE form packaging and Bubble Pack to minimize the risk of damage on Eye Shadow Palette. However, we can't guarantee 100% perfect while on the shipping route to your destination due to Shipping are out of our controls.

To be fair, we state our??RETURN & REFUND??policy on this item,

Item Title: Wales 88 Color Eye Shadow Palette Makeup Set??
Total Eye shadow Color: 88 colors

1.) If there is below than 5% (below 5 color eyeshadow) damage.
-> No Refund will be issue, but we will still responsible on this issue by giving out 10% discount on your next purchase with us on any items.

2.) If there is more than 10% (above 8 color eyeshadow) damage.
-> We will issue refund of 10% from your purchase price (incl shipping fees).

3.) If there is more than 20% (above 18 color eyeshadow) damage.
-> You may request FULL REFUND. (no replacement, only full refund).??Return shipping fees are responsible by buyer.
*(Malaysia, Bangkok, Singapore Buyer may return to our office located in PENANG, MALAYSIA. For Any other countries, you may return back to us on our office located in either hong kong, china)

F.A.Q??
*How to define Eye Shadow color damage?
- Eye shadow color damage are color cracked which usually happend while on shipping route.

*Why we have this policy?
- To protect you (buyer) and me (seller)

*Base on your experience (seller), is it often damage on eye shadow while on it transit link???
- base on our experience, it 5% and in this 5%, it only damage on 1-3 colors, but is in acceptable condition. 95% of our buyer receive their purchase in perfect condition

*How can i contact you if i have more question to ask?
- email us and we will reply within 12-36 hours.